FAQs

Where are you located? TOP

We are located in the USA. We ship from within the USA.

Where do you ship to? Do you ship to my country? TOP

We ship all over the world. Most likely we can ship to your country. When placing an order through our store, select "Canada" if you are in Canada, or select "International" if you are not in the USA or Canada.

How much is shipping? TOP

If you are in the USA, we charge a flat rate of $6.00 USD for any size order. Save on shipping by ordering all at once!

If you are outside of the USA, our shopping cart will now calculate shipping for you. Shipping fee will depend on your location and order size.

What does "out of stock - on backorder" mean? TOP

This means that we have temporarily run out of the item, but are expecting more to arrive soon. You will still be able add the item to your shopping cart but the shipment will be delayed for this item.

I just placed my order. When will my shipment reach me? TOP

For USA orders: As long as your order is not on backorder (see above), your package should reach you in about 3 business days.

For orders outside of the USA: International shipping times will vary depending on your country. Most shipments will take a few weeks to reach you. Sometimes there is a delay due to Customs processing in your country that we cannot control.

How do I track my order? TOP

You can track your order status through our Order Tracking page. You will need the email address you used when the order was placed, and the order number from the confirmation email.

What is your return policy? TOP

To see our return policy and other related information, please take a read our Store Policies page!

Where can I leave feedback? TOP

We appreciate all feedback you may have for us. You can leave a note in our Guest Book!