Policies

Store Policies

Please read the information on this page prior to ordering.

If you are interested in an item that is out of stock, please contact us and we can let you know when we are getting our next shipment for that item. You may also inquire about special orders, bulk orders or products that are not currently listed on our site.

Return & Exchange Policy:

If for some reason you are not satisfied with your purchase, you may return the unused item in its original condition within 10 business days after being received, and you may request an exchange or we will provide you with store credit, less shipping costs.

Returns and exchanges are not permitted for items that have been opened or tampered with.

All returns must be sent via a delivery service that can provide tracking.

The customer is responsible for all shipping costs associated with returns and exchanges unless BB Cream Boutique (BBCB) has sent the incorrect color or incorrect item.

Please Send Returns & Exchanges To:

BB Cream Boutique
ATTN: Returns/Exchanges
7720 NE Hwy 99 Suite D #153
Vancouver, WA 98665

Shipping Policy:

We are able to ship within the United States & Territories, and we can also ship to Canada and Internationally (some restrictions apply).  Please select the appropriate region during checkout, or your order may be delayed or canceled.

We process your order within 1-2 business days.  If your order contains any out of stock items (back ordered items) there will be a delay with your shipment.  Please note that occasionally it may take longer for USPS to make a delivery; we cannot control the package once it leaves our store, but we will provide you with tracking information if we have it.

In the event of undeliverable packages, the purchaser is responsible for the shipping costs to and from the delivery address and will receive store credit for the returned goods.

Shipping Policy Continued – USA & Territories only:

All shipping is provided via USPS Priority unless otherwise specified.  We may require a signature for all orders over $250.  All orders over $250 must be shipped to the billing address.

Use / Sales tax of 6.5% is charged for orders shipped to Washington State.

Shipping Policy Continued – Canada & International only:

All shipping is provided via First Class International unless otherwise specified.  We may require a signature for all orders over $250.  All orders over $250 must be shipped to the billing address.

First Class International provides limited tracking information, and will take a few weeks to reach you.

For Canada or International buyers who want to upgrade to Express Shipping (arrival in ~5 business days) please select the upgrade to Express Shipping option during checkout.

Please note that there is a chance your order will be opened and/or held by customs, which will delay delivery.  We have no control over this process. Buyer is responsible for any customs fees that may apply to shipments.

Disclaimer of Representations and Warranties:

All products, services and information made available on or through this website are provided on an “as is” and “as available” basis, without warranties of any kind, neither expressed nor implied.

The colors of the items viewed on our website may vary slightly from the actual colors of the items, due to the limitations set by your monitor’s color profile.

Subject to the foregoing, BB Cream Boutique disclaims all implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and all express warranties except those explicitly made in this statement of legal terms.

BB Cream Boutique makes no representation that the information contained on this web site, your results in using this web site or the service itself will be accurate, valid, reliable or available or that it does not violate or infringe the rights of any third party.

BB Cream Boutique makes no representation and specifically disclaims any warranty regarding any site linked to this web site.

This disclaimer by BB Cream Boutique in no way affects the terms of any manufacturer’s or third party seller’s warranty, if any, related to the goods purchased via this web site.

Title to goods and merchandise is retained by BB Cream Boutique until goods and merchandise is paid for by the purchaser and at that time title passes to the purchaser. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Waiver of Liabilities:

You agree that, except as otherwise provided under applicable laws, neither BB Cream Boutique nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assignees of each, shall be liable for any damages whatsoever arising out of or related to the use of the BB Cream Boutique web site or any other web site linked to this web site.

This waiver of liability applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if BB Cream Boutique is notified in advance of the potential for any such damages.

Unlawful Conduct:

You agree you are prohibited from posting or transmitting to the BB Cream Boutique web site any unlawful, pornographic or profane material, or any other material that could give rise to any civil or criminal liability under the law.

BB Cream Boutique reserves the right to seek all remedies available by law and in equity for violations of these terms and conditions, including the right to block access from a particular internet address to this web site.

Limited Availability and Price:

In the event a product, or service, is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, BB Cream Boutique will reserve the right to refuse or cancel any orders placed for the product or service listed at the incorrect price.  Prices are subject to change without notice.

Minors:

BB Cream Boutique does not knowingly market to or knowingly solicit information from minors. Minors can use our website purchasing services under the supervision of a parent or guardian only.

Affiliation:

This site is not endorsed by or affiliated with the brands found in our store in any way.  We work with several authorized distributors overseas as well as official retail locations to provide these authentic products to customers in the United States and other countries.

Privacy Policy:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

(c) 2014 BB Cream Boutique ALL RIGHTS RESERVED